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Delete your account

Last updated: 21 July 2026

You can delete your Kvitlo account and personal data at any time. You do not need the app installed to do this.

How to delete your account

  • In the web app — sign in at kvitlo.cz/login and go to Account → Delete account, then confirm.
  • By email — write to privacy@kvitlo.cz from your account's email address with the subject "Account deletion request". We verify the request and complete it within 30 days.
  • In the mobile app — open Settings → Account → Delete account and confirm.

What gets deleted

  • Your access is revoked immediately and your sign-in sessions and devices are removed.
  • Your account and contact data (name, email, phone) are anonymised.
  • Identifiers, one-time sign-in codes, push tokens and your personal email-in address are removed.
  • Purely-personal data is irreversibly purged on the next retention cycle.

What is kept, and why

  • Documents you submitted to an organization stay with that organization. The organization — not you individually — is the controller of its own accounting records and is bound by statutory retention (e.g. 10 years for VAT documents), so they are not erased on one member's request.
  • Records we are legally required to keep (e.g. billing and accounting records) are retained for the period the law requires and then deleted.

If you only need your files back rather than a full deletion, complete your archive pickup first — after pickup the originals already live in your own storage and our copies are purged. See the Terms §7 and the Privacy Policy §7–8.

Questions

Contact privacy@kvitlo.cz, or see Support.

See also our Terms of Service and Privacy Policy.